Customers are the cornerstone for our automotive partners. They must deliver an exceptional customer experience that is personalized, omnichannel-driven, and data-intensive. In the middle of COVID challenges, Mercedes leaned in on Microsoft to help keep their employees safe, develop long-term efficiency, and create a higher customer satisfaction level.
To support its service technicians more efficiently repair and maintain its models, Mercedes-Benz USA is outfitting all its authorized American dealerships with Microsoft HoloLens 2 headsets. The devices feature Microsoft Dynamics Remote Assist, a mixed reality app that lets users collaborate during hands-free video calls from their computers. As mentioned earlier, ZF tapped Microsoft technologies to make significant headway. Their digital transformation helped optimize their processes, reduce conversion costs, improve inventory, performance, and quality, and make their workforce more efficient.
Pivoting to a COVID-safe environment and navigating a new normal, every organization, regardless of industry, drastically adapted to the pandemic, and automotive organizations were no exception. Volvo Group embarked on a cross-departmental set of strategies to improve the employee experience.
The organization deployed Microsoft to lay the foundation for an intelligent digital workplace. The Design Around Me steering committee collects feedback from local offices through a Yammer community in Microsoft Teams and stores documentation and examples of projects from the field on a SharePoint intranet site. As automotive organizations look to the next era of mobility, data insights define the future.
As more vehicles become datacenters on wheels, they map and store the continuously generated data. Data insights help to drive business strategy, build smart mobility services, and improve profitability. SUN Mobility is harnessing the power of Azure and data insights to reimagine electric vehicles to put India on the road to the future. The process helps SUN Mobility understand battery utilization, identify frequently trafficked routes, and determine peak hours. Today, SUN Mobility sees vast opportunities with the cloud and now looks at enhanced security, financial platform integration, fleet management, and energy consumption related to vehicle usage patterns.
I want to thank all our customers for trusting us as their business partner. We look forward to our collaboration toward a more sustainable, safe, and productive world. Nearly every industry has felt deep impacts by supply chain disruptions.
It is the imperative that will mark the success or failure of future advancements in the industry. With a focus on smart factory and supply chain innovation, PwC and ZF will light up a key success story along with PTC who will demonstrate data-driven industrial IoT solutions that optimize operations and improve KPIs.
Through these experiences at the Microsoft booth, we will share our key differentiators that are enabling a sustainable, secure, and open ecosystem. The past two years have been exceptionally challenging but has also created opportunities for companies to drive significant innovation. You will get to experience many of these innovations with our customers and partners at CES. We are excited to demonstrate how we are uniquely positioned to enable, and not compete with the broader ecosystem to innovate.
Built on the foundation of security and trust, our partner and core Microsoft solutions empower a hybrid, diverse workforce to do their best work to create solutions that drive real impact. We are excited to share our vision for innovation around automotive, mobility, and transportation at CES and encourage you to visit with us at booth in the Las Vegas Convention Center West Hall.
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Apply filters Loading Clear all filters. We are committed to helping organizations everywhere stay connected and productive. Read more. Announcements , Retail. What is Microsoft Cloud for Retail? Elevate the shopping experience Transform the shopping experience through data analytics and new store technology to create more engaged shoppers with stronger lifetime value. Build a real-time, sustainable supply chain Create a resilient and sustainable supply chain by connecting data across the ecosystem to identify issues and optimize performance.
Empower the store associate Equip store associates with solutions to enable real-time store communications, workforce management, and store automation.
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