Adobe Creative Cloud updates. Complimentary upgrade eligibility. Make sure you meet all the following requirements:. You have your order number or proof of purchase Did you purchase from Adobe? You need your order number. Did you purchase from a store? Scan the receipt, if it is not in electronic form. See Valid proof of purchase. Request a complimentary upgrade. Updating Adobe Reader on the web. Note your product version. Go to the Adobe Reader Downloads page.
The web page automatically detects your OS and Reader version. If the web page indicates that a newer version is available, choose Install Now. Click the downloaded file and follow the instructions. Updating Adobe Reader and Adobe Acrobat manually. You can download and manually install these products as follows: Open the product. If an existing Adobe Connect 9. To deploy Adobe Connect 9. For a fresh installation, install Adobe Connect 9.
To upgrade an existing Adobe Connect instance, upgrade to version 9. To upgrade to the latest patch of version 9. Stop the Adobe Connect services. Double click the EXE file. Confirm the root directory where Adobe Connect is installed. If you are using the Arkadin telephony adaptor, do the changes to the Arkadin telephony adaptor as described here. Start the Adobe Connect services. Verify if the changes are reflected in the version.
Replace example. After starting the server, go to license settings in Adobe Connect console and update the Adobe Connect 9. To verify the installation, follow the steps at Verify your Adobe Connect installation. After migrating an Adobe Connect installation, upload your license. A rollback is possible only if the backup steps in the section Deploy Adobe Connect 9.
To roll back the Adobe Connect 9. The steps restore your instance to Adobe Connect version 9.
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